FAQ — supported platforms

FAQ: ad platforms (Meta/Google/TikTok/Taboola/Snap/Outbrain), commerce/tracker (Shopify/WC/Keitaro+Binom+), B2B use, mobile app, API, white-label.

Written By Salvatore Sinigaglia

Last updated About 4 hours ago

FAQ: ad platforms (Meta/Google/TikTok/Taboola/Snap/Outbrain), commerce/tracker (Shopify/WC/Keitaro+Binom+), B2B use, mobile app, API, white-label.

FAQ — supported platforms

What Wevion integrates with, what's NOT supported, common platform questions. For specific integration setup: see PRD-13 (ad platforms) + PRD-14 (commerce / tracker).

Which ad platforms does Wevion support?

6 ad platforms verified in code:

  • Meta (Facebook + Instagram)
  • Google Ads (Search, Display, YouTube)
  • TikTok Ads
  • Taboola
  • Snapchat Ads (prod feature flag currently off)
  • Outbrain (native ads, active in prod)

Each has its own connection flow under /connect/{platform}. See platform-specific connection articles in PRD-13 cluster.

Are LinkedIn / Pinterest / Reddit / X (Twitter) Ads supported?

Currently: NO. These platforms are deferred (no provider, service, route, or model implementation in codebase).

Will be added when feature ships. No ETA published.

Which commerce / tracker integrations are supported?

Verified in PRD-14 cluster:

  • Shopify (orders, products, inventory)
  • WooCommerce (orders via REST API)
  • Keitaro (tracker)
  • Voluum (tracker)
  • RedTrack (tracker)
  • BeMob (tracker)
  • TG Tracker (tracker)
  • Binom (binom_v2 tracker)
  • Google Drive (Service Account — for Creative Hub storage)
  • Telegram (bot for notifications + postback callbacks)

See PRD-14 cluster (com-* articles) for setup per integration.

Can I use Wevion for B2B / lead-gen campaigns?

Yes. Most features apply:

  • Campaign management (PRD-15)
  • Ads Manager monitoring (PRD-16)
  • Rules engine (PRD-17)
  • Creative Hub (PRD-18)
  • Analytics (PRD-19)

Caveats:

  • ROAS less relevant — use CPA / CPL instead (cross-link an-112)
  • Postback more relevant than purchaseValue (use tracker integration)
  • LTV-based optimization — see tr-408 LTV/ARPU

Is there a Wevion mobile app?

No native mobile app currently.

What you get instead:

  • Responsive web app — works on mobile browsers
  • PWA push notifications via VAPID (web push) — see ntf-103 categories
  • Telegram bot for real-time alerts on mobile — see ntf-104

For mobile-first use: Telegram is the most practical channel.

Does Wevion have an API?

Yes. REST API at /api/v1/*. Authentication:

  • JWT (BetterAuth) for user sessions
  • API Keys for programmatic access — see team-112 API keys

Per-route auth requirements documented in code.

Can I get a white-label / branded version?

Partial workspace-level branding (logo, colors) available in standard tiers.

Full white-label (custom domain, full UI rebrand): enterprise tier — contact sales.

What about marketplace / app store integrations?

Currently: no third-party marketplace. All integrations are first-party (Wevion's team builds).

Does Wevion support multi-currency?

Yes. Native ad account currency + cross-platform conversion to target_currency via EUR intermediate.

See an-115 exchange rates.

Multi-language support?

Wavo + Creative AI support multiple languages.

UI: responsive to browser language (BCP-47 codes). User can set preferred_language in user_ai_preferences (default auto).

For translation of help articles to other languages: Tier 3 (PRD-42..46 — 18 languages planned).

Browser support?

Modern browsers: Chrome, Firefox, Safari, Edge (last 2 major versions).

Internet Explorer: not supported.

For specific browser issues: see tr-101 common issues.

Does Wevion work with ad blockers?

Wevion's own UI typically works (Wevion-served content). Some integrations (e.g. tracker pixels, third-party widgets) may be blocked by ad blockers — that's a user-side configuration; Wevion can't control.

For Wavo file uploads / Creative Hub: ad blockers shouldn't interfere.

What about analytics tools like Google Analytics 4?

Wevion ingests ad data + tracker postbacks but doesn't directly integrate with GA4 as a data source.

For GA4-based attribution: use a tracker that bridges (some support GA4 → tracker → Wevion postback).

Slack integration?

Yes — for notifications. OAuth-based install, 7 default events route to Slack. See ntf-103 categories.

Webhook / Zapier?

Outbound webhooks: limited (some events trigger webhooks to configured URLs). Check /settings → Integrations → Webhooks (if available in your plan).

Zapier: no native Zapier app currently. Workaround: use API + your own Zapier custom webhook.

What about CRM integration?

Currently: no self-serve CRM connector (Salesforce, Pipedrive, HubSpot, etc.) is available to users.

For custom CRM: use Wevion API + your CRM's API to bridge.

Can I export all my data?

Yes:

  • Analytics: PDF / CSV export (an-116)
  • Ads Manager: CSV / PDF reports (am-116)
  • Creative Hub: download files individually (no bulk export — deferred feature)
  • Audit logs: via API
  • Chat sessions: per-session via API; bulk export via support request

For account migration / closure: contact support for full data export.

FAQ

Which ad platforms does Wevion support?

Wevion supports six ad platforms verified in code: Meta (Facebook, Instagram), Google Ads (Search, Display, YouTube), TikTok Ads, Taboola, Snapchat Ads (prod flag currently off), and Outbrain (active in prod). Each has its own connection flow under /connect/{platform}. Platforms like LinkedIn, Pinterest, Reddit, and X are currently deferred, with no provider or route implementation yet and no published ETA.

Is there a Wevion mobile app?

No. Wevion has no native mobile app currently. Instead you get a responsive web app that works in mobile browsers, PWA push notifications via VAPID web push, and a Telegram bot for real-time alerts. For mobile-first use, Wevion notes that Telegram is the most practical channel.

Does Wevion have an API?

Yes. Wevion exposes a REST API at /api/v1/*. Authentication uses JWT (BetterAuth) for user sessions and API Keys for programmatic access, which you manage under team settings. Per-route auth requirements are documented in code. Wevion has no native Zapier app currently, though you can bridge via the API and a custom Zapier webhook.

Can I export all my data from Wevion?

Yes. Wevion lets you export Analytics as PDF or CSV, Ads Manager as CSV or PDF reports, and audit logs via the API. Creative Hub files download individually (bulk export is deferred), and chat sessions export per-session via API. For account migration or closure, contact Wevion support for a full data export.