Wevion pricing, plans & billing — complete guide
Plans, subscription, Stripe billing, AI credits, cancel + downgrade, invoices. Owner / admin / finance index for everything billing.
Written By Salvatore Sinigaglia
Last updated About 4 hours ago
Plans, subscription, Stripe billing, AI credits, cancel + downgrade, invoices. Owner / admin / finance index for everything billing.
Wevion pricing, plans & billing — complete guide
TL;DR: Wevion has tiered subscription plans — Free, Starter, Pro, Plus (public) plus a custom Enterprise (hidden) — at
/settings/team/billing, plus separate AI credits (a weekly grant + purchasable top-ups) for Wavo + Creative Hub usage. Both billed via Stripe. The trial is 14 days; upgrades are immediate and prorated, price downgrades are deferred to period end (no proration), and cancel takes effect at period end. This pillar indexes everything billing.
Table of contents
- Plans + pricing tiers
- Trial + first subscription
- Manage billing + Stripe
- Credits (AI usage)
- Cancel + downgrade
- Invoices + receipts
- FAQ
- Next steps
Plans + pricing tiers
Subscription tiers vary by:
- Number of ad accounts connectable
- Team size cap
- AI credit allowance
- Advanced features (rules complexity, Cross-Channel Analytics flag)
- Support level
Current plan visible at /settings/team/billing.
- acc-101 plans overview — tier intro
- acc-108 pricing tiers — feature matrix per tier
Trial + first subscription
Trial = 14-day evaluation window. Checkout collects a card up front (the trial itself is €0).
- Trial duration: 14 days
- With a card on file, Stripe charges at trial end and your plan starts; with no card, the account drops to the Free plan
- Data preserved during transition
- Annual vs monthly cadence options (annual usually discounted, −20%)
See tr-201 FAQ trials + billing for common questions.
Manage billing + Stripe
Stripe is the payment processor. Wevion never stores card data.
- Top-up + subscription via Stripe checkout
- 3D-Secure verification when required by card issuer
- VAT handling for EU customers
- Tax invoice + receipt auto-emailed
Settings: /settings/team/billing → Billing details + payment methods + invoices.
Credits (AI usage)
Separate ledger from subscription. Each plan gets a weekly credit grant (weekly-expiring); purchased top-up credits do not expire.
- ai-109 Wavo credits + limits — chat AI pricing
- ch-112 Creative Hub AI credits — image / video / TTS pricing
Buy top-up packages (starter 5k / standard 20k / pro 50k) via Stripe in the same /settings/team/billing page — available on all tiers including Free. Optional auto-recharge buys a package when your balance drops below a threshold (with a monthly cap you set).
Cancel + downgrade
- Cancel: subscription ends at current period's end. No further charges.
- Downgrade (price drop): deferred to period end via a Stripe Subscription Schedule — you keep the higher plan until then, with no proration/credit. A 7-day cooldown may apply between downgrades.
- Upgrade mid-cycle: charged the prorated difference immediately.
- Remove extra seats: not credited (
proration_behavior: 'none'); the lower cost applies from the next cycle.
Workspace data is preserved through cancellation: you keep full access until the current period ends, after which the workspace moves to the Free plan (usable, capped) rather than being locked out.
Invoices + receipts
/settings/team/billing → Invoices. Download PDF per period. Stripe auto-emails after each charge.
For VAT exemption (B2B EU): add VAT ID in billing details.
FAQ
How long is the trial?
14 days. Check /settings/team/billing after registration for your exact expiry.
What happens after the trial ends?
With a card on file, Stripe charges it and your chosen plan starts; with no card, the account drops to the Free plan (usable, capped) rather than being locked out. Data is preserved either way.
Can I downgrade mid-cycle?
Yes, but a price downgrade is deferred to period end (Stripe Subscription Schedule) and is not prorated — you keep the higher plan you paid for until then, then the lower price applies. A 7-day cooldown may apply between downgrades.
What's the refund policy?
Wevion does not auto-prorate refunds on cancellation; refunds are case-by-case via support. The binding terms are in your subscription agreement and the Terms of Service. See acc-116 refund policy.
What if my card is declined?
Common: insufficient funds, expired card, 3DS verification needed, address mismatch. See acc-118 billing troubleshooting.
Multi-workspace billing?
One workspace per billing account currently. Enterprise tier may consolidate — contact sales.
Are credits the same as subscription?
No. Subscription = features. Credits = AI usage (Wavo + Creative Hub). You typically need both.
Tax / VAT?
Stripe handles tax based on your billing address. EU: VAT if applicable. US: state tax per Stripe Tax.
Next steps
- Picking a plan: acc-108 pricing tiers
- Setting up first subscription:
/settings/team/billing → Subscribe - AI credits: ai-109 Wavo credits + ch-112 Creative Hub credits
- Stuck: acc-118 billing troubleshooting