Enterprise and custom plans
Enterprise is a custom-contracted plan with SSO, dedicated CSM, custom quotas, and Net 30 billing. Talk to sales to set up.
Written By Salvatore Sinigaglia
Last updated About 2 hours ago
Enterprise is a custom-contracted plan with SSO, dedicated CSM, custom quotas, and Net 30 billing. Talk to sales to set up.
Enterprise and custom plans
Enterprise is a custom-contracted plan negotiated with Wevion Sales, hidden from the public plan picker. It's positioned to unlock SSO (SAML or OIDC), a dedicated Customer Success Manager (CSM), custom quotas (usually unlimited), priority support SLA, and custom invoicing terms (Net 30, wire transfer, signed DPA). These are delivered as a dedicated configuration set up with your account team on request — they are not self-serve toggles in the product. To get one, contact
sales@wevion.aiwith your needs.
Who is this for
Decision makers at companies that have outgrown Pro: agencies with 30+ clients, in-house teams at large advertisers, holdings with multiple business units, anyone with compliance / IT requirements that Starter and Pro don't address.
What Enterprise unlocks
How Enterprise differs from Pro
Custom contract instead of self-serve
Pro: pick from the public pricing page, pay by card via Stripe, click-through Terms of Service. Enterprise: signed Master Services Agreement, custom payment terms, custom SLA.
Dedicated Customer Success Manager (CSM)
A named contact who runs:
- Quarterly business reviews: usage, performance, optimization opportunities
- Onboarding: hands-on setup for SSO, ad account migration, team training
- Strategic advice: best practices from across Wevion's customer base
- Escalation channel: bypass general support tickets when something is urgent
Single Sign-On (SSO)
Choose your IdP:
- SAML 2.0: Okta, Azure AD, OneLogin, JumpCloud, Google Workspace SAML
- OIDC: Okta, Auth0, custom OpenID Connect providers
Once configured, team members log in with their IdP credentials. Provisioning rules (SCIM optional) can auto-create/disable Wevion accounts based on IdP group membership.
Custom data residency
By default, Wevion processes data in Europe (EU regions). Enterprise customers can negotiate:
- US-only data residency
- Specific country residency (regulatory needs)
- Custom backup and DR configurations
The Demo plan (internal)
Wevion also has an internal Demo plan (is_custom: true, hidden from public):
- Replicates Enterprise quotas at $0
- Used for partner / POC accounts (e.g. for a media agency evaluating Wevion to resell to clients)
- Managed by Sales, not self-serve
- Subject to time-limited grants
If you're a partner or have a POC arrangement, your account may be on this plan. You won't see pricing in /settings/team/billing — instead, "Custom — managed by your account team".
How to get Enterprise
Step 1: Contact sales
Email sales@wevion.ai or click Contact sales at the bottom of /pricing. Include:
- Your company name + role
- Number of teammates expected
- Estimated monthly ad spend
- Specific requirements (SSO, residency, compliance, ...)
- Timeline
Step 2: Discovery call
A Sales engineer + AE schedule a 30-45 min call:
- Use case deep-dive
- Demo of advanced features
- Tech architecture / SSO setup discussion
Step 3: Custom proposal
Sales prepares a contract:
- Pricing (annual, sometimes multi-year)
- Quotas (specific seat count, custom limits)
- SLA (uptime guarantee, response times, escalation)
- DPA (data processing terms aligned with your legal team)
Step 4: Sign and onboard
After signing:
- Stripe customer + subscription configured for custom terms
- SSO setup with your IT team
- Data migration from existing tools if applicable
- Team training session
- Dedicated CSM assigned
Onboarding usually takes 1-3 weeks depending on SSO complexity and team size.
Custom invoicing
Enterprise typically pays by:
- Bank transfer / wire with Net 30 terms
- Quarterly or annual invoicing (not monthly)
- Multi-currency support if needed
- Purchase orders (PO) integration
Stripe still handles invoicing under the hood, but with custom collection methods (send invoice → wait for payment → reconcile).
SLA highlights
Standard Enterprise SLA includes:
- 99.9% uptime target measured monthly
- Critical issue response: 1-hour business-day commitment
- Critical issue resolution: best-effort within 24h
- Maintenance windows: scheduled, communicated 7+ days in advance
- Quarterly availability reports: sent to CSM contact
SLA credits apply if uptime falls below 99.9% — calculated as % of monthly fee credited on next invoice.
DPA and compliance
Wevion's standard DPA covers:
- GDPR (EU/EEA)
- CCPA (California)
- Standard Contractual Clauses (SCC) for international data transfers
- Sub-processors list maintained at
wevion.ai/legal/subprocessors - Audit rights for Enterprise customers under contract
Custom amendments possible per your legal review.
Common questions
- "What's the minimum Enterprise spend?": no fixed minimum, but the contract structure makes sense above a certain volume. Sales discusses on the discovery call.
- "Can I evaluate Enterprise features in trial?": SSO and dedicated CSM aren't in self-serve trial. Schedule a sales demo to see them in action.
- "What if my needs change mid-contract?": Enterprise contracts include amendment clauses. Your CSM coordinates changes.
- "Can I downgrade from Enterprise to Pro?": Yes, at contract renewal. Mid-contract changes depend on terms.
- "Is there a partner program?": Yes — Demo plan accounts plus reseller terms. Contact
partners@wevion.ai.
FAQ
What does the Wevion Enterprise plan include?
Wevion Enterprise is a custom-contracted plan that unlocks SSO (SAML or OIDC), a dedicated Customer Success Manager, custom quotas that are usually unlimited, a priority support SLA, custom invoicing terms such as Net 30 and wire transfer, a signed DPA, data residency choice, and custom retention policies. These capabilities aren't available on the self-serve Starter and Pro plans.
How do I get a Wevion Enterprise plan?
Email sales@wevion.ai or click Contact sales at the bottom of /pricing, including your company, expected teammates, estimated ad spend, and specific requirements. Sales runs a 30-45 minute discovery call, prepares a custom proposal with pricing, quotas, SLA, and DPA, then handles signing and onboarding. Onboarding usually takes 1-3 weeks depending on SSO complexity and team size.
Can I try Enterprise features during the Wevion trial?
No. SSO and a dedicated CSM aren't available in the self-serve Wevion trial. To see them in action, schedule a sales demo through sales@wevion.ai. The discovery call includes a demo of advanced features and a technical discussion of your SSO setup and architecture.
Which SSO providers does Wevion Enterprise support?
Wevion Enterprise supports SAML 2.0 with Okta, Azure AD, OneLogin, JumpCloud, and Google Workspace SAML, plus OIDC with Okta, Auth0, and custom OpenID Connect providers. Once configured, team members log in with their IdP credentials, and optional SCIM provisioning rules can auto-create or disable Wevion accounts based on IdP group membership.
Where does Wevion process Enterprise data?
By default Wevion processes data in Europe (EU regions). Enterprise customers can negotiate alternatives such as US-only data residency, specific-country residency for regulatory needs, and custom backup and disaster-recovery configurations. Data-handling terms are covered by Wevion's standard DPA, which addresses GDPR, CCPA, and Standard Contractual Clauses for international transfers.