Start your subscription

Last updated: May 19, 2026

Start your subscription

Open Settings → Team → Billing (or /pricing if you don't have a workspace yet), pick a plan, complete Stripe-hosted checkout. If you're on trial, the trial ends and the plan starts immediately — your data and settings carry over.

Who is this for

Workspace owners and admins ready to move from trial to paid, or upgrade an existing subscription. You need owner or admin role with billing permission.

Before you start

  • A clear pick on which plan fits your usage — see Wevion plans explained

  • A valid card (Visa, Mastercard, Amex) or SEPA Direct Debit details (EU only)

  • Decision on billing interval (monthly or annual — annual usually discounted)

  • Billing address with VAT number (B2B EU) ready

How to subscribe

Step 1: Open the billing page

In the sidebar click Settings → Team → Billing, or jump to /settings/team/billing. You see your current trial status (if applicable) and the plan picker cards.

Step 2: Pick a plan and interval

Toggle Monthly or Annual at the top of the plan cards. Each card shows features and price for the selected interval. Click Select [plan name].

Step 3: Complete checkout

A Stripe-hosted checkout page opens (Wevion never sees your card details). Enter:

  • Card or SEPA payment method

  • Billing email (where Stripe sends receipts)

  • Billing address + VAT number (if B2B EU)

  • Confirm 3D Secure (3DS) challenge if your bank requires it

Click Subscribe. Stripe processes the first charge immediately.

Step 4: Return to Wevion

You're redirected back to /settings/team/billing/verify with a checkout session ID. The backend calls Stripe to verify (POST /api/v1/billing/verify-checkout) and updates your subscription record.

Step 5: Wait for full activation

Stripe sends a webhook to Wevion within 30-60 seconds confirming the subscription is fully active. During this window the UI may show a brief "Activating..." state. Refresh after 60 seconds if the badge doesn't flip from Trial → your plan name.

What you'll see

After successful activation:

  • Workspace badge changes from Trial to Starter / Pro / Enterprise

  • Trial countdown disappears from the header

  • Plan name + renewal date appear in /settings/team/billing header

  • AI Credits meter resets to the new plan's monthly pool

  • Seat pool shows new plan's allowance

  • An invoice email arrives at the billing email within 1-2 minutes

  • A confirmation toast: "Subscription activated"

Trial conversion specifics

If you subscribe during the trial:

  • Trial ends silently the moment your subscription activates

  • First charge happens immediately for the chosen plan

  • No data loss, no campaign interruption

  • Renewal date = activation date + 1 month (or +1 year for annual)

If you wait until trial expiry:

  • Workspace shifts to read-only at day 14

  • Subscribing after expiry restores full access immediately

  • Renewal date = activation date

See what happens when your trial ends for the full day-14 mechanics.

Common issues

  • Card declined: most often a 3DS challenge missed or insufficient funds. Stripe shows the exact decline reason. Retry with a different card or contact your bank.

  • SEPA not accepted: SEPA is EU-only. If outside EU, use card.

  • "Subscription activating..." stuck for >2 minutes: webhook delay. Refresh the page. If still stuck after 5 minutes, contact support — your subscription is created on Stripe even if Wevion didn't sync yet.

  • Wrong currency on checkout: Stripe charges in USD or EUR depending on your signup region. Currency cannot be changed post-signup without Sales involvement.

  • VAT not applied: enter VAT number in checkout's billing details. If you entered without VAT and need to add it, do so in Stripe Customer Portal post-checkout — applies to next invoice.

  • Annual selected but charged monthly amount: rare. Check Stripe receipt — if there's a mismatch, contact support immediately, refund + correct subscription is fast.

Pre-paying multiple months on monthly plan

Not directly supported in the public checkout. If you need to prepay (corporate budget reasons), switch to annual billing — it's the equivalent of 12 months prepaid.

Switching from a competitor

If you're migrating from another ad management tool, you can run both in parallel during the Wevion trial (Wevion only reads from your ad accounts; no conflict). Once you're confident, cancel the other tool and subscribe to Wevion.

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