Wevion pricing, plans & billing — complete guide

TL;DR: Wevion has tiered subscription plans (/settings/team/billing) + separate AI credits for Wavo + Creative Hub usage. Both billed via Stripe. Trials are time-limited; downgrade / cancel mid-cycle with proration. This pillar indexes everything billing.

Table of contents

• Plans + pricing tiers

• Trial + first subscription

• Manage billing + Stripe

• Credits (AI usage)

• Cancel + downgrade

• Invoices + receipts

• FAQ

• Next steps

Plans + pricing tiers

Subscription tiers vary by:

• Number of ad accounts connectable

• Team size cap

• AI credit allowance

• Advanced features (rules complexity, Cross-Channel Analytics flag)

• Support level

Current plan visible at /settings/team/billing.

• acc-101 plans overview — tier intro

• acc-108 pricing tiers — feature matrix per tier

Trial + first subscription

Trial = free evaluation window. After trial: subscription required.

• Trial duration: per plan (see /settings/team/billing)

• Data preserved during transition

• Stripe payment required for first subscription

• Annual vs monthly cadence options (annual usually discounted)

See tr-201 FAQ trials + billing for common questions.

Manage billing + Stripe

Stripe is the payment processor. Wevion never stores card data.

• Top-up + subscription via Stripe checkout

• 3D-Secure verification when required by card issuer

• VAT handling for EU customers

• Tax invoice + receipt auto-emailed

Settings: /settings/team/billing → Billing details + payment methods + invoices.

Credits (AI usage)

Separate ledger from subscription. 1 credit = $0.001 with MARKUP 1.1× on model costs.

• ai-109 Wavo credits + limits — chat AI pricing

• ch-112 Creative Hub AI credits — image / video / TTS pricing

Top up via Stripe in same /settings/team/billing page. Owner / admin can set monthly cap to prevent runaway spend.

Cancel + downgrade

• Cancel: subscription ends at current period's end. No further charges.

• Downgrade mid-cycle: proration applied — unused portion credited back.

• Upgrade mid-cycle: charged difference immediately.

Workspace data preserved through cancellation; grace period before full lockout.

Invoices + receipts

/settings/team/billing → Invoices. Download PDF per period. Stripe auto-emails after each charge.

For VAT exemption (B2B EU): add VAT ID in billing details.

FAQ

How long is the trial?

Per plan. Check /settings/team/billing after registration for your exact expiry.

What happens after the trial ends?

Subscription required to continue. Data preserved. Grace period varies by tier.

Can I downgrade mid-cycle?

Yes. Proration applies — unused portion credited.

What's the refund policy?

Annual plans typically refundable within 14-30 days; monthly plans don't refund mid-cycle (downgrade with proration is the alternative). Specific terms: contact support.

What if my card is declined?

Common: insufficient funds, expired card, 3DS verification needed, address mismatch. See acc-118 billing troubleshooting.

Multi-workspace billing?

One workspace per billing account currently. Enterprise tier may consolidate — contact sales.

Are credits the same as subscription?

No. Subscription = features. Credits = AI usage (Wavo + Creative Hub). You typically need both.

Tax / VAT?

Stripe handles tax based on your billing address. EU: VAT if applicable. US: state tax per Stripe Tax.

Next steps

• Picking a plan: acc-108 pricing tiers

• Setting up first subscription: /settings/team/billing → Subscribe

• AI credits: ai-109 Wavo credits + ch-112 Creative Hub credits

• Stuck: acc-118 billing troubleshooting

Related

• acc-101 plans overview

• tr-201 FAQ trials + billing

• ai-109 Wavo credits

• ch-112 Creative Hub AI credits